inContact
Single source for customer information.
Access detailed account and contact information. Track opportunities
from lead through close. Manage calendars and activities. And report on sales activities and effectiveness.
Increase Productivity and Performance
Drive opportunities through the sales cycle by automating activities
such as follow-up calls, emails, and letters based on sales and marketing processes you define.
Make Informed Business Decisions
Analyze revenue potential,sales pipeline activity, and opportunities by account manager, region or status.
Integrate Systems and Services
Consolidate Sales, Marketing and Customer Service, and integrate with back-end accounting and business applications.
- Sales Features
Powerful sales automation and management tools help you maximize sales and performance. - Marketing Features
The system provides capabilities for managing, tracking and measuring targeted marketing campaigns. - Customer Service
inContact delivers powerful tools to track, manage and resolve customer issues.
inContact Fact Sheet
