Woodharbor Crafts Reliable Document Management

Woodharbor Doors and Cabinetry, a Mason City, Iowa-based company, produces beautiful woodwork, but it knows from experience that another wood-based item, paper, can drain a company’s productivity.  

 

Document Management Dead End
Woodharbor runs most of its business on the IBM i platform, one of the most stable systems available today. However, the document management system that Woodharbor previously used didn’t run on the platform, wasn’t stable and didn’t provide the features they were looking for.

 

Clearly, this was not a situation that Woodharbor could continue to tolerate, particularly when you consider that it had about 4.5 million documents in the old system, a number that was constantly growing. The company solved its document management system functionality and stability problems by installing WebDocs and Packet Printing.

 

Perfectly Crafted Solution
WebDocs allows Woodharbor to scan or import and electronically store and manage virtually all of the company’s documents. Most of the company’s documents are order-related, including both orders from customers and orders to suppliers. Among the list of document types are the orders and purchase orders themselves, but also packing lists, acknowledgements and invoices, among others.

 

WebDocs was not the only document management software that Woodharbor considered, but RJS Software was the only vendor that had a feature-rich product and was willing to work with them on converting the 4.5 million documents that were in the previous system’s document database.

 

The RJS Packet Printing utility allows multiple files to be assembled on the fly. The product makes it easy to print and/or create images of document packets that have variable content requirements. Woodharbor uses the utility to automatically extract production-related documents from WebDocs and send them directly to the departments and people who need them.

 

Built-in ROI
Woodharbor has realized a variety of productivity and cost savings that have more than justified their investment. While many documents that are stored in WebDocs are system-generated, others have to be scanned in from paper. The efficiency of WebDocs’ scanning process has allowed Woodharbor to reduce scanning resources, despite now processing a higher volume of documents.

 

Woodharbor also appreciates the almost universal access made possible by WebDocs’ browser-based interface. Any authorized user with a browser can access documents. What’s more, access isn’t only universal; it’s simple. In fact, it’s so easy that users at Woodharbor go out of their way to tell the IT department how much they love WebDocs.

 

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